FCC Open Internet Disclosure

Service Description

Service Offerings:
Rockwell Cooperative offers broadband ISP services through Iowa Network Services throughout Rockwell’s service area.

Rockwell Cooperative offers a speed test site in conjunction with Iowa Network Services to any user or customer. It can be accessed at: www.netins.net/speedtest

Congestion Management
Rockwell Cooperative does not implement any congestion management techniques. Rockwell Cooperative operates our network to accommodate the necessary traffic requirements. In the event of congestion, all traffic is classified as best effort.

Content, Applications, Service and Device Providers
As a full service Internet Service Provider, Rockwell Cooperative delivers a full suite of Internet-based applications. These include:

Rockwell Cooperative does not discriminate any customer traffic. Rockwell Cooperative utilizes the network management techniques that are equal and standard across all user applications. We do not modify our network to make our directly served applications perform better than applications a user would access over the general Internet. For example, Rockwell Cooperative does not manipulate our network to perform better for customers accessing Rockwell Cooperative’s email server versus customers accessing other e-mail accounts E.G. Google’s gmail.

The network management practices employed by Rockwell Cooperative do not differ between our directly offered applications to those general applications offered over the Internet.

Security Measures
In the event of Denial of Service (DoS), Distributed Denial of Service (DDoS) attack,spoofing or other malicious traffic, Rockwell Cooperative may implement inbound and outbound filtering on specific hosts. These actions will be performed to ensure reliability and availability of the Rockwell Cooperative Network. These actions will not be utilized for normal Internet applications and traffic.

Iowa Connect Inc.

P.O. Box 342
108 1st St. N.E.
Hampton IA 50441
Toll Free 1-866-439-3339